A Survival Guide for Working With Humans: Dealing With Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People

A Survival Guide for Working with Humans: Dealing with Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People
By Gini Graham Scott

Publisher: Amacom
Number Of Pages: 215
Publication Date: 2004
Sales Rank: 53970
ISBN / ASIN: 0814472052
EAN: 9780814472057
Binding: Paperback
Manufacturer: Amacom
Studio: Amacom
Average Rating: 4.5
Total Reviews: 7

Book Description:

Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.

A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how to:

* Deal with ethical dilemmas in the workplace * Resolve everyday conflicts * Know when to speak up, when not to, and what to say * Make a graceful retreat from an unwinnable confrontation

A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book.

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